Rutaland Family Park (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our park, use our website, or interact with us.
1. Information We Collect
We may collect the following types of information:
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Personal Data: Name, contact details, email, date of birth (for bookings or promotions).
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Payment Data: Card details or transaction information when purchasing tickets online.
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Technical Data: IP address, browser type, device information, and website activity.
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Photos & Media: Images or videos taken during park events for promotional purposes (with consent).
2. How We Use Your Information
We use collected data to:
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Process bookings and payments
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Improve our facilities, website, and services
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Send promotional offers and park updates (only if you opt-in)
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Ensure safety, security, and compliance with applicable laws
3. Data Protection and Security
We implement strict technical and organizational measures to protect your data from unauthorized access, loss, or misuse. Payment details are encrypted using industry-standard SSL technology. Only authorized personnel have access to your information for legitimate purposes.
4. Sharing of Information
We do not sell or rent your personal data. However, we may share information with:
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Service providers assisting in operations (e.g., payment processors, IT support)
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Law enforcement or regulatory bodies when required by law
5. Your Rights
You have the right to:
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Access the personal data we hold about you
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Request corrections or deletion of your data
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Withdraw consent for marketing communications
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Lodge a complaint with the Nigeria Data Protection Commission (NDPC) or relevant authority
6. Data Retention
We retain personal data only as long as necessary for business, legal, or safety purposes. Once no longer required, your information is securely deleted or anonymized.
7. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on our website, and the “Effective Date” above will reflect the most recent update.
Cookies Policy
Rutaland Family Park (“we,” “our,” or “us”) uses cookies and similar technologies to improve your browsing experience, analyze site performance, and deliver personalized content.
1. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help us recognize you, remember your preferences, and understand how our site is used to enhance user experience.
2. Types of Cookies We Use
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Essential Cookies: Necessary for basic website functionality (e.g., booking, payment processing).
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Performance Cookies: Help us analyze how visitors use our site to improve its structure and content.
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Functional Cookies: Remember preferences such as language, location, and user settings.
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Advertising Cookies: Deliver relevant promotions and advertisements based on your interests.
3. Managing Cookies
You can control or delete cookies through your browser settings. However, disabling certain cookies may affect the functionality and experience of our website.
4. Third-Party Cookies
We may use third-party services such as Google Analytics or Facebook Pixel to help us analyze traffic and measure marketing effectiveness. These third parties may also use cookies according to their own privacy policies.
5. Consent
By continuing to use our website, you consent to our use of cookies in accordance with this policy. You can withdraw consent at any time by adjusting your browser settings or clearing stored cookies.