Terms and Conditions

Welcome to Rutaland Family Park! These Terms and Conditions (“Terms”) govern your access to and use of our facilities, website, and services. By visiting Rutaland Family Park or using our website, you agree to comply with and be bound by these Terms. Please read them carefully before participating in any activity or making any booking.

1. Acceptance of Terms

By purchasing tickets, entering our park, or accessing our online services, you agree to these Terms and Conditions. If you do not agree, please refrain from using our services. Rutaland Family Park reserves the right to modify or update these Terms at any time, and such changes shall take effect immediately upon posting on our website.

2. Tickets, Admission, and Use of Facilities

All tickets purchased are valid for the date(s) indicated and are non-transferable, non-refundable, and cannot be resold. Admission may be denied if tickets are defaced, damaged, or suspected to be fraudulent. Guests must comply with all park rules, safety signs, and staff instructions while on the premises. Rutaland Family Park reserves the right to refuse entry or remove anyone engaging in unsafe, disruptive, or inappropriate behavior.

3. Safety and Conduct

For your safety, certain attractions have age, height, or health restrictions. Guests are responsible for following safety instructions and assuming all inherent risks associated with recreational activities. Parents and guardians are responsible for supervising minors under their care at all times.

4. Personal Belongings and Liability

Rutaland Family Park is not responsible for loss, theft, or damage to personal belongings. Lockers are available for temporary use at guests’ discretion. Visitors participate in all activities at their own risk, and the park shall not be held liable for any injury, accident, or property loss unless caused by gross negligence or willful misconduct by Rutaland Family Park.

5. Food, Beverages, and Prohibited Items

Outside food, beverages, alcohol, glass containers, and sharp objects are not permitted within the park unless otherwise approved. Management reserves the right to inspect bags and belongings at entry points for safety purposes.

6. Photography and Media Use

By entering the park, you grant Rutaland Family Park the right to use photos or video recordings featuring guests for promotional or marketing purposes without additional consent or compensation. Guests who wish to opt out should notify management in writing.

7. Website and Online Services

Rutaland Family Park’s website may include links to third-party sites. We are not responsible for the content or privacy practices of such external websites. Online booking and payment systems are secured, and users must ensure accurate information when making reservations.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria. Any dispute arising shall be subject to the exclusive jurisdiction of the courts located within Nigeria.